Questions
4
Required
2
Category
Customer
Price
Free
Questions in this template
Every question is editable — change the wording, add or remove questions, and set your own required fields.
- 1
How easy was it to resolve your issue today?*
Rating
- 2
Did our support team fully resolve your issue?*
Yes / No
- 3
How many times did you have to contact us to resolve this issue?
Single choice
- Once
- Twice
- 3 times
- More than 3 times
- 4
What could we have done to make this easier?
Text answer
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Start with Customer Effort Score (CES)
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